Quick Summary

• A heel neuroma, also called Baxter’s nerve entrapment, is an often-overlooked cause of heel pain. It occurs when a small nerve on the inside of the heel becomes irritated or compressed within the inflamed tissues commonly seen in plantar fasciitis.

• The nerve involved is a branch of the lateral plantar nerve that travels beneath the heel. Repetitive pounding, degeneration of the heel fat pad, or chronic inflammation can traumatize this nerve and lead to burning, numbness, or worsening pain with walking.

• Diagnosis is clinical and based on tenderness along the inside of the heel in addition to typical plantar fasciitis pain. There is no definitive imaging or nerve test for this condition, and nerve conduction studies are often unreliable due to the nerve’s small size.

• Treatment focuses on reducing nerve irritation and supporting the heel. Helpful measures include heel strapping to reposition the fat pad, avoiding backless shoes, and using multiple sessions of 4% alcohol sclerosing injections to deaden the irritated nerve. This approach can significantly reduce symptoms in many patients.

• In chronic or severe cases—especially when plantar fasciosis is present—clinicians may sclerose the medial calcaneal nerves to reduce overall heel pain. If conservative care fails, surgical removal of the affected nerve may be considered, though careful dissection is required to avoid persistent symptoms.

⚠️ Persistent heel pain that does not improve with standard plantar fasciitis treatment should prompt evaluation for a possible heel neuroma.

heel neuroma

Author: Dr. Marc Mitnick
Reviewed by: Medical Review Board



WHAT IS A HEEL NEUROMA



Although I have a more extensive discussion of heel pain on another page on this site, I thought I would devote a page to a condition that is not often recognized in the diagnosis of heel pain.

A heel neuroma also known as Baxter's nerve is basically a nerve entrapment that occurs amongst the inflammation that is found in heel pain.

Most patients will present to the doctors office with a complaint of heel pain on the bottom of the heel. After the interview, examination, x-rays and any other tests the doctor may perform, a diagnosis of plantar fasciitis or heel spur is usually made. There are other less common conditions that may also cause heel pain.

What I have noticed in people where the diagnosis of plantarfasciitis or heel spur is made is that in a good percentage of these people there is also involvement of the “calcaneal nerve” which is a small branch that comes off the larger nerve. This nerve is located on the inside part of the heel and travels underneath the heel.

Generally, from the constant pounding that the heel takes both in walking and exercise the nerve is traumatized. This condition can also be brought on faster by a degeneration of the fat pad on the bottom of the heel.

In those cases where the heel pain gets worse as the patient ambulates a diagnosis of entrapped nerve pain has to be considered. Additionally, symptoms such as burning or numbness in the heel are also suggestive of this condition.

The picture below demonstrates an inflamed lateral plantar nerve. Baxter's nerve is actually the first branch that comes off the lateral plantar nerve (not pictured).

heel neuroma


HEEL NEUROMA DIAGNOSIS

The diagnosis is usually made by pressing on the inside (medial) portion of the heel. If there is pain along with the pain on pressing on the bottom of the heel a diagnosis of heel neuroma can be made in conjunction with plantarfasciitis/heel spur. Unfortunately, there is no test presently available that will make the diagnosis of neuroma alone. It is generally made on clinical presentation.

Some experts recommend nerve conduction studies, but I personally feel there can be a lot of misleading results because the nerve in question is so small and the nerve distribution in the heel can vary from person to person.

So in addition to treating the heel pain on the bottom of the foot the enlarged nerve must also be treated, otherwise most patients will only experience modest relief.

TREATMENT FOR HEEL NEUROMA



Strapping the heel in an effort to keep all the fat underneath the heel can be helpful.

Avoid backless shoes- The patient should wear only shoes with a back on them (no sandals, mules, slides, etc.) because the closed in shoe will help keep the fat underneath the heel.

4% denatured alcohol injections- Medical treatment in my practice consists of multiple, as many as seven, sometimes eight injections of 4% denatured alcohol which attempts to sclerose or deaden the nerve. I have found this treatment to be very effective in at least 80 percent of the cases.

Deadening the medial calcaneal nerve- Taking this concept one step further many clinicians now attempt to sclerose (deaden) the medial calcaneal nerves regardless as to whether or not they suspect a heel neuroma. Particularly in patients where a diagnosis of plantar fasciitis has been made and the patient has not responded to conservative therapy. The thought process here is that by just sclerosing the nerves that transmit the pain felt in the heel, the overall pain experienced by the patient will be dramatically reduced.

This treatment concept is of particular significance in patients who have been having heel pain for more than a couple of months.

Today, we as foot specialists make a distinction between acute plantar fasciitis and chronic plantar fasciitis. Plantar fasciosis otherwise known as chronic plantar fasciitis is a more difficult condition to remedy than the acute form of plantar fasciitis, mainly because in the chronic form, the ligament is assumed to have scarred making conservative care less effective.

Thus by sclerosing the nerves that transmit heel pain, the patient becomes much more comfortable while other measures can be undertaken to reduce the inflammation of the plantar fascial ligament itself.

heel neuroma surgery

In instances where conservative care fails, then surgical removal of the affected nerve is indicated. This is a soft tissue procedure that may be performed on an out patient basis. The problems associated with this type of surgery is 1. actually being able to find the nerve through meticulous dissection and 2. avoidance of scar tissue around the remaining nerve, which could lead to continued symptoms

The point to take away from this article is that if you are suffering from heel pain and have had treatment that does not seem to be making the pain go away discuss the possibility of a heel neuroma with your doctor.

Frequently Asked Questions

What is a heel neuroma?
A heel neuroma, also known as Baxter’s nerve entrapment, is irritation or compression of a small nerve on the inside of the heel. It often occurs alongside plantar fasciitis and contributes to persistent heel pain.
What causes a heel neuroma?
Repetitive pounding on the heel, degeneration of the heel fat pad, and chronic inflammation can traumatize the nerve. The condition is more likely when plantar fasciitis is present or when the heel is subjected to prolonged stress.
What symptoms should I look for?
Symptoms include burning, numbness, or sharp pain in the heel, especially along the inside edge. Pain that worsens with walking or persists despite plantar fasciitis treatment may indicate nerve involvement.
How is a heel neuroma diagnosed?
Diagnosis is based on clinical examination, particularly tenderness on the inside of the heel in addition to typical plantar fasciitis pain. There is no definitive imaging or nerve test, and nerve conduction studies are often unreliable due to the nerve’s small size.
How is a heel neuroma treated?
Treatment includes heel strapping, avoiding backless shoes, and a series of 4% alcohol sclerosing injections to deaden the irritated nerve. In chronic cases, clinicians may sclerose nearby nerves to reduce overall heel pain. Surgery to remove the nerve is considered when conservative care fails.

REFERENCES

The Journal of Foot and Ankle Surgery

National Institute of Health

Cleveland Clinic


Questions I Have Answered From Visitors


Foot Pain – Heath (CT)

Question:

After working a very long day in a client’s house on hardwood floors, my right foot started aching. The ache didn’t go away. It’s a pain only in that foot that radiates from my heel up around the sides of my heel. If I rotate my foot, the pain is sharpest on the outside of my heel (the right side).

—Heath

Answer:

Heath,
Pain that radiates around the heel and becomes sharp with rotation can come from several soft‑tissue structures in that area. Two possibilities include heel neuroma or bursitis, both of which can flare after prolonged time on hard surfaces.

A reasonable first step is to take anti‑inflammatory medication (if you can tolerate it) for seven to ten days and add a cushioned heel lift to your boots to reduce pressure on the heel. If the pain does not subside or worsens, you will need to see a doctor for an examination and a specific diagnosis.

Marc Mitnick DPM


Plantar inflammation

Asked by Anonymous

Hi,

I am writing for my wife. She has had Plantar Fasciitis like pain for 1 1/2 year (text book Sx : pain with first steps of morning, pain after standing for long time). We have tried almost every therapy without any results (Orthotics, Night Splits, PT, Stretches, Ultra Sound, Celebrex, Steroid injections, Lyrica). Today we got the results of her MRI and it states that her Plantar is normal. Our Podiatrist is absolutely stumped and referred us to another Podiatrist. What do you think our next step should be?


Answer:

Hi,

Every now and then I will see someone with the same scenario as your wife, you try everything and she still has pain.

You now have to think outside the box. May I assume they looked for a calcaneal stress fracture in the MRI? If not have the films re-read.

My feeling is that pain that occurs the more you stand or walk, is not really plantar fasciitis pain but rather either a medial calcaneal neuroma, or inflammation of the thickening of the nerve that runs in that area. Instead of pressing on the bottom of the foot to elicit pain, press on the medial of inside part of her heel and see if that hurts, if so she may have a neuroma.

Additionally, the standing or walking pain may also be an inflamed bursal sac known as a bursitis. Both the neuroma and bursitis generally will take longer to heal than plantar fasciitis.

Another thought. Are her orthotics hard plastic or of a softer material? Even though a lot of podiatrists prescribe plastic orthotics for heel pain I personally feel they actually aggravate the problem rather then help the problem.

Options to consider:

  • if there is a neuroma, denatured alcohol injections
  • extracorporeal shock wave therapy
  • nonweightbearing cast for at least four weeks
  • trying a different anti-inflammatory such as Mobic if appropriate

I could go on and on with suggestions, but get that second opinion and go from there.

One last observation, in my circle of colleagues, very few of us are operating on this condition any more, but you should keep that prospect in mind if everything else fails.

Good luck.
Marc Mitnick DPM

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DISCLAIMER: The purpose of this site is purely informational in nature. It is not intended to diagnose, treat or cure any medical condition. This information is not a substitute for advice from a medical professional. Please consult your healthcare provider for accurate diagnosis and treatment. The information presented here may be subject to errors and omissions.


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